Reference

Open the Privacy Policy Basics

What we collect when you open an account, why a bKash or Nagad reference stays on file, and the exact steps to have your data corrected or removed — one page, no fog.

Account data onlyCookie controlsPIN never requestedDeletion on request

Explore the Lobby Read FAQ

INSIDE THE CONTROLS

Check How Cookies and Logins Work

Account security and data handling sit together, so you get one clear picture. Your session is tied to a one-time code sent to your registered mobile number; change that number and the code goes to the new one only after we verify it. Cookies do two jobs here — keeping you signed in and letting us see which lobby pages stall on a slow connection — and you can clear or block them in your browser, though the login cookie is required for the wallet to work. Retention follows the same logic: keep what a transfer dispute needs, drop the rest.

Data we actually collect

Your name, mobile number, email and date of birth at sign-up. Add a bKash, Nagad or Rocket transfer and we store the reference, amount and sending wallet number — never your wallet PIN.

Cookies you can clear

One cookie keeps you signed in, another measures page speed. Clear them any time in your browser settings; blocking the login cookie will sign you out and stop the wallet loading.

Logins and device checks

Every sign-in needs the one-time code sent to your registered number. A new device triggers a fresh code, so a stolen password alone cannot open your account wallet.

Retention and deletion

Active accounts keep their records while the account runs. Close it and we drop the rest, holding only the transaction lines a payment dispute or a legal duty requires.

Browse How We Treat Personal Details

bage999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep the data side of bage999 short on purpose. When you sign up, we ask for your name, mobile number, date of birth and email; when you move money through bKash, Nagad or Rocket, our system stores the transaction reference, the amount and the wallet

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number you sent from. We do not ask for your bKash PIN or your Nagad PIN, and nobody from our support desk will ask for it either. If a message claims to be us and asks for a PIN or an OTP, it is not from
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us — close it and report it through the support window on this page. We hold that data because we have to: to run your account wallet, to verify a withdrawal against the wallet it came from, to answer a dispute about a transfer, and to
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meet whatever record-keeping the law asks of us where you live. That last part is why this policy is written as a posture rather than a promise of one fixed outcome. Bangladesh rules and the rules of other eligible regions differ, and your access depends on
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your local law and the region you register from. Where local law gives you a stronger right than this page describes, local law wins. We do not sell account data. We share it with the payment rails that clear your transfers, and with service providers who
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host our systems under contract. Retaining it is time-bound: active accounts keep their records while the account runs, and closed accounts keep only what a payment dispute or a legal duty requires.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH THE DESK

Ask Us to Change Your Data

We handle every privacy request through one channel, so nothing gets lost between teams. Sign in, open the support window, and your message lands with the desk that also matches wallet transfers — the same people who see your bKash, Nagad or Rocket reference. The window is the same whether you sign in from Dhaka or anywhere else in Bangladesh. Tell us what you want changed: a wrong date of birth, an old mobile number, a copy of what we hold, or full deletion. We answer on the app notification first, then by email if documents are needed.

Team online

In-account support window

The quickest path. Sign in, open support, and your request arrives tagged to your account, so we can match your bKash or Nagad reference without asking you again.

Email for data requests

For a copy of your records or a deletion request, send from the email tied to your account. We confirm identity before releasing anything, which protects you if someone else has your wallet number.

Report a spoof message

If a call or SMS asks for an OTP or claims to be us asking for your wallet PIN, forward it to this desk. We never request those codes, and the report helps us block the sender.

Your Rights, Answered Briefly

These are the questions our desk gets about data, and the short version of each answer. If your situation is not covered here, send it through the support window in your account and we will point to the part of this policy that applies to you.

Your name, mobile number, email and date of birth. Add a deposit and we also store the wallet name, sending number, amount and transaction reference from bKash, Nagad or Rocket.

Yes. Ask through the support window in your account and we compile it, then send it to the email registered on the account after a quick identity check.

Send a deletion request from your registered email. We close the wallet, then remove what is not tied to a transfer record or a legal duty that applies where you live.

Only with the payment rails that clear your transfers and the service providers hosting our systems under contract. We do not sell account data to anyone.

Never, and not for an OTP either. Our desk verifies a withdrawal from the transaction reference already in your account, not from codes read out over a call.

It can. Access depends on your local law and eligible regions, and where your country gives you a stronger right than this page sets out, that right applies.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoHunza Peak Prize InfoFAQ

Open the Privacy Policy Basics

Check How Cookies and Logins Work

Data we actually collect

Cookies you can clear

Logins and device checks

Retention and deletion

Ask Us to Change Your Data

In-account support window

Email for data requests

Report a spoof message

Your Rights, Answered Briefly

01 What data does bage999 collect when I open an account?

02 Can I get a copy of what you hold on me?

03 How do I delete my account and the data behind it?

04 Do you share my data with anyone outside bage999?

05 Will you ever ask for my bKash or Nagad PIN?

06 Does local law change how this policy applies to me?

Privacy Policy

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